If you must cancel a confirmed reservation, make your cancellation as early as possible so another group has a chance at reserving your vehicle.
If reservation is canceled one (1) month of less (Weddings and Proms - three (3) months or less) from the date of original service, there is a full charge of either flat rate quoted or total of minimum hours reserved for. This charge will be processed on credit card given at time of reservation. Wedding and Prom cancellations must be submitted in writing by certified mail ninety-one (91) days prior to the date of service. With regard to Point to Point service, there is a 15 minute grace period given from the time of the initial scheduled pick up time (for concerts/sporting events - you do not need to schedule a return time, as the drivers do find out what time the event is over - there is a 30 minute grace period given from the time the event is over). If vehicle is still waiting after grace period has expired, there is a charge of $ 20.00 plus 20% gratuity (on limousines) and a $ 40.00 plus 20% gratuity (on SUV Excursions & larger), for every 15 minutes, beginning from the initial scheduled pick up time. If legal action is neccessary to collect monies due, you will be responsible for all court court costs, our attorney fees and the balance due.
Any damages caused to the vehicle by client or their guests, will result in a minimum charge of $ 100.00, based on cost of damage. Any person or persons that get sick in a vehicle, also will be charged a minimum fee of $ 250.00 (final cost is charged when bill is received from detail shop)
"Nice cars! Expect a call for my bachelor party!" -Greg S
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